Mention VOIP and many people think….complication, complication, complication.
Well it needn’t be so.
Sipgate.co.uk provide a completely free service for incoming calls. Their plans and tariffs for outgoing and international calls are pretty amazing too. Best of all, there is finally a simple application from the mac app store that makes setting it up a cinch.
There are lots of terribly ugly “Soft-Phones” like X-lite etc and to be perfectly honest I have never once managed to set one of them up without problems or needing a telecoms expert to change something or other.
“Telephone” by Alexei Kuznetsov is a whole different story,
It has a beautifully minimal interface and does not complicate things with features you will never need.
Once set up it integrates with your mac address book or you can just type a number in the box. Best feature of all, though, is that via sipgate.co.uk you can set up voicemail for free. When someone leaves you a message when your either busy or do not have Telephone running, the message is sent to you via email as a sound file, so you can keep the voicemail and use it in audio applications etc (i store mine in itunes).
So if your looking for a communications solution for your small business this setup works beautifully for me, so it should for you too.